Last Updated: 06 December, 2025

At Shivpal Travels, we are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Pickup & drop location

  • Travel date & time

  • Number of passengers

  • Any inquiry you submit through forms or WhatsApp

We do not collect sensitive financial or personal details without your permission.

2. How We Use Your Information

Your information is used to:

  • Confirm bus booking or inquiry

  • Contact you regarding your travel request

  • Improve our services and customer support

  • Provide updates or offers related to our services

We do not sell or share your personal data with third parties for marketing.

3. WhatsApp / Call Communication

When you contact us via WhatsApp or Call, you agree to receive communication regarding:

  • Bus booking

  • Travel updates

  • Customer support

4. Data Security

We take necessary measures to protect your data from:

  • Unauthorized access

  • Loss or misuse

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience

  • Analyze website performance

You can disable cookies through your browser settings.

6. External Links

Our website may contain links to other platforms (e.g., Google Maps, WhatsApp). We are not responsible for their privacy practices.

7. Your Rights

You can request:

  • To view your stored data

  • To correct your information

  • To request deletion of your data

Contact us using details below.

8. Children’s Privacy

We do not knowingly collect data from children under 13.
Parents may request removal of any such data.

9. Updates to This Policy

We may update this Privacy Policy anytime.
Latest changes will be posted on this page.

10. Contact Information

If you have questions or requests regarding your data:

📞 7607940990 / 7392868549
📍 Shivpal Travels, Mubarakpur, Azamgarh, Uttar Pradesh, India
✉️ Email – support@shivpaltravels.com